Privacy Policy

1. Introduction

At MediTouriX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect the information you share with us while using our website or medical tourism support services.

By accessing www.meditourix.com or submitting your information through our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Country of Residence
• Date of Birth
• Passport Information, if required
• Emergency Contact Details

Medical Information

To help us understand your healthcare requirements, you may voluntarily provide:

• Medical reports
• Diagnosis
• Treatment history
• Prescriptions
• Laboratory reports
• Imaging reports
• Medical condition details

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Cookies
• Website Usage Data

3. How We Use Your Information

We use your information to:

• Respond to your enquiries.
• Recommend suitable hospitals and specialists.
• Arrange online doctor consultations.
• Coordinate medical travel services.
• Assist with medical visa documentation.
• Help with travel and accommodation arrangements.
• Improve our website and services.
• Communicate important updates.
• Comply with legal obligations.

4. Sharing of Information

Your information may be shared only when necessary with:

• Partner hospitals
• Doctors and healthcare providers
• Medical visa processing authorities
• Hotels and travel partners
• Translation or interpreter services
• Government authorities when legally required

We do not sell or rent your personal information to third parties.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, misuse, or disclosure.

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Cookies

Our website uses cookies to:

• Improve website performance
• Understand visitor behaviour
• Remember user preferences
• Enhance browsing experience

You may disable cookies through your browser settings.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your data
• Withdraw your consent
• Restrict certain processing activities

To exercise these rights, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to third-party websites, including hospitals and healthcare providers.

MediTouriX is not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from individuals under 18 years of age without the consent of a parent or legal guardian.

10. International Data Transfers

As a medical tourism company, your information may be securely shared with hospitals, healthcare providers, or service partners located in countries where your treatment is planned.

We take reasonable steps to ensure your information is handled securely throughout this process.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated revision date.